The Uganda Prisons Service won an award for customer service at the 21st Annual JLOS Review conference at Speke Resort Munyonyo on 27^th October 2016. The Chief Justice His Lordship Bart Katureebe presided over the 2016 edition of the JLOS Recognition Awards ceremony.
 

The Customer service award was awarded to both Uganda Registration Service Bureau and Uganda Prisons Service.

The sector also awarded the JLOS life time achievement award to the late Mr. Tommy Ochen former director Correctional Services.

THE JLOS CUSTOMER SERVICE AWARD  

Uganda Registration Service Bureau (URSB) 

URSB’s accomplishments in the area of customer service excellence exemplified by the recent establishment of a fully functioning call center and vibrant social media platforms, distinguish URSB's commitment to excellent customer service pivotal to Access to Justice. URSB continues to creatively engage with its clientele through people-oriented services that have transformed the Bureau into a key player and benchmark in efficient and effective service delivery. 

Uganda Prisons Service

Uganda Prisons’ customer care approach evident in prison facilities across the country has positively changed the image of the Prisons service. 

THE JLOS LIFETIME ACHIEVEMENT AWARD

 Mr. Tommy Ochen (RIP)

As a former Director of Correctional Services, Uganda Prisons who was instrumental in the award winning Prisons Rehabilitation Programme that continues to transform the lives of many prisoners across the country. Mr. Ochen’s selfless and dedicated service as a member of the JLOS Technical Committee was instrumental in shaping the policy and strategy of the Sector.

Though he is departed and no longer with us, the Justice, Law and Order celebrates his contribution and is proud to honor his honorable legacy.